| Blackheath Eyecare Opticians | Charlton Opticians, South East London

CORONAVIRUS (COVID-19) UPDATE 9th April 2020

BLACKHEATH EYECARE IS OPEN FOR ESSENTIAL AND URGENT CARE BY REMOTE APPOINTMENT ONLY

ALL APPOINTMENTS WILL BE CARRIED OUT BY VIDEO LINK OR TELEPHONE CONSULTATION

WE ARE NO LONGER BOOKING ANY ROUTINE APPOINTMENTS ON SITE

Email for a callback / remote support…
hello@blackheatheyecare.co.uk

Alternatively, you can telephone us on…
020 8305 1060
Please leave a voice mail if we are unable to answer immediately

Or direct message us on mobile phone with WhatsApp click below…
WhatsApp Blackheath
We will respond to your messages.

We are continuing to provide ESSENTIAL or URGENT eye care,
contact lens care & supply, and urgent spectacles, largely to our existing patients and mostly over the phone.

We can help if:
–Your vision has suddenly changed or has become blurry
–You have painful or red eyes
–You have been advised to attend this practice by NHS 111 or
another healthcare professional for urgent eye care
–You have broken or lost your glasses and need a replacement pair
–You have a problem with your contact lenses

PLEASE CONTACT US SO WE CAN ASSESS HOW BEST TO MEET YOUR NEEDS

Visits onto the practice premises will not be possible until further notice

Coronavirus/COVID-19 UPDATE

Opening times and service provision – (020 8305 1060)

(Updated 31/03/2020)

Due to the developing measure to halt the spread of COVID-19, we will be operating at a much-reduced capacity.

We will not be receiving patients at the practice until further notice, we will no longer be taking bookings for routine appointments for the safety of both our team and patients.

We will continue to offer emergency advice and we can be contacted by telephone to access this service until normal operation resumes.

We are contacting patients that have spectacle orders already placed to provide updates and we are doing all we can to process these orders to completion wherever possible, taking into account that there will delays that we cannot always anticipate with our suppliers.

We will continue to provide contact lenses to our existing patients to the best of our ability, again this will be at the mercy of the delivery services of our contact lens suppliers who are working to maintain their dispatch routes as much as they can.

We are looking into the supply of contact lens solutions and other essential eye care sundries and hope to have news regarding the continued service, existing patients will take priority in this regard and dispatch times may be longer depending on our team’s resources.

For now, please call (020 8305 1060) or contact us by email (enquiries@blackheatheyecare.co.uk) with your queries and we will endeavour to answer messages in a timely fashion, however, please be patient.

Best wishes and good health, from the Blackheath Eyecare Team

Choosing your appointment type

When you book online there will be six appointment options to choose from. Here is a brief summary of each appointment type. If you require an appointment that is not on this list please contact us by phone and we will be happy to help.

Advanced Eye Examination £80

The Advanced Eye Examination is the most comprehensive level of examination that we offer and utilises all of our diagnostic technology with our highly skilled practitioners.

Our optometrist will assess your vision and establish if you need spectacles or if you require a change in your current spectacle prescription. We use an advanced OCT retinal scanner to see much further into the eye giving us a more comprehensive view.

Dilation eye drops may be required which can leave you a little blurry for a few hours after your appointment so we would always suggest you avoid driving for this time.

The appointment will last between 40 to 60 minutes and you may need more time if you plan to change your glasses. The appointment fee is £80. There is no charge for our ‘EyePlan Advance’ members or for anyone who joins.

Eye Examination £45

Your appointment includes a comprehensive vision and ocular health examination with retinal imaging. We will establish if you need spectacles or if there is a change in your current spectacle prescription.

An appointment is typically required every two years for spectacle wearers or more often if advised by your optometrist. Your appointment will last approximately 30 to 40 minutes. Please allow additional time if you plan to choose new glasses.

The fee for this appointment is £45. There is no charge for patients who join or are a part of our ‘Eye Plan’ membership scheme.

Eye Examination and contact lens aftercare appointment £80

This appointment includes all of the tests performed during a full eye examination. We also assess the performance and prescription of your current contact lenses to ensure that you are getting your optimum vision and comfort.

The latest technology with experienced practitioners will ensure that your eyes are looked after in the best possible way.

The fee for this appointment is £85. There is no charge if you are an existing member or if you join our ‘Eye Plan Contacts’ membership scheme.

Eye Examination and contact lens fitting appointment £100 - £135

This appointment includes all of the tests performed during a full eye examination.

We also assess the surface of the eye in detail to ensure your suitability for contact lenses.

The initial appointment will last an hour, however multiple appointments are often required depending on the complexity of your prescription and the type of contact lenses required. If you are new to contact lenses please allow a few sessions to learn how to insert and remove your contact lenses safely.

We use the latest technology with experienced practitioners to help find the best options to help you succeed with contact lenses.

Depending on the complexity of your eyes and the type of contact lenses being fitted the fee for this appointment is between £100 – £135. There is no charge if you join our ‘Eye Plan Contacts’ membership scheme.

If booking for an Ortho-K consultation please specifying in comments that you are interested in Ortho-K contact lenses.

Contact Lens Aftercare £40 (Existing patient only)

This appointment is to assess the performance and prescription of your current contact lenses to ensure that you are getting your optimum vision and comfort.

The fee for this appointment is £40. There is no charge if you are a member or you join our ‘Eye Plan Contacts’ membership scheme.

Please note you must have had a general eye examination with us within the last two years when you book an aftercare appointment. If you need a full eye examination for a more comprehensive health check of your eyes and your spectacles prescription, please book a combined appointment.

NHS Sight Test

The NHS sight test includes a vision and spectacle prescription checks and a basic assessment of your eye health.
The appointment is free to those who qualify to receive free NHS Sight tests: –

• aged 60 or over
• registered blind or partially sighted
• diagnosed with diabetes or glaucoma
• aged 40 or over and have a close relative (parent or sibling ) with a history of glaucoma
• at risk of glaucoma (and your ophthalmologist has confirmed this)
• aged under 16, or under 19 and in full-time education
• eligible for an NHS complex lens voucher
• receiving low-income benefits

Booking your appointment online

As an existing patient if you have not booked online before you will need your Patient Identifier (Patient ID).

This is included with any appointment reminders you may have received. If you do not have your Patient ID please click here to make a request or call us to obtain and you will be able to book thereafter.

– Click ‘Registered’
– Enter your Patient ID and date of birth (DOB)
– Enter the Captcha code and click Continue
– Choose the appointment type
– If you wish to be seen by a particular optometrist please select or select ‘[ANY]’ to view all available appointment slots
– Click on ‘Appointment Date’ to view the available days for an appointment
– Scroll or use the arrows to select the day on which you would like your appointment (only available days are shown)
– Click on ‘Appointment Time’ to choose the time that suits you best.
– If any of your details have changed (e.g. email, phone numbers, address) or any other information that may be important for us to know before the appointment, please add to comments
– Click ‘Continue’
– Check the details of the appointment are as desired, click ‘Back’ to make any changes or ‘Confirm’ to complete your booking

Alternatively, if you would prefer to speak to one of our team then do not hesitate to contact us on 020 8305 1060 (or 0776 892 3030) or pop in for a chat.

Booking your appointment online

To make an appointment as a new patient please follow the steps below.

– Click ‘New’
– Enter your details, this must include a valid contact telephone number and/or email address
– Choose the appointment type
– If you wish to be seen by a particular optometrist please select or select ‘[ANY]’ to view all available appointment slots
– Click on ‘Appointment Date’ to view the available days for an appointment
– Scroll or use the arrows to select the day on which you would like your appointment (only available days are shown)
– Click on ‘Appointment Time’ to choose the time that suits you best.
– Add any comments that may be important to know before the appointment
– Click ‘Continue’
– Check the details of the appointment are as desired, click ‘Back’ to make any changes or ‘Confirm’ to complete your booking

Alternatively, if you would prefer to speak to one of our team then do not hesitate to contact us on 020 8305 1060 (or 0776 892 3030) or pop in for a chat.

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Choosing your appointment type

Advanced Eye Examination £80

Eye Examination £45

Eye Examination and contact lens aftercare appointment £80

Eye Examination and contact lens fitting appointment £100 - £135

Contact Lens Aftercare £40 (Existing patient only)

NHS Sight Test