Guarantee & mission statement

Mission statement

We, as independent opticians, strive to ensure your eye care is our No.1 priority. We provide innovative eye care and an exemplary service to all our customers. We continuously invest in equipment and products to provide personalised eye care and vision correction of the highest possible standard. We invest in staff welfare and training at all levels to ensure that services and eye care are delivered to a standard exceeding patient expectation.

Our total satisfaction guarantee

  1. Total satisfaction with your examination
    If you are not happy with the outcome of your eye examination simply come back and see our optometrist.
  2. Access to huge frame ranges
    We have a vast access to many designers frame. If you do not see a frame you want please let us now and we will try and locate it for you.
  3. Complimentary minor repairs and servicing
    Any time your glasses need a service come back and see us. In fact we encourage our patients to come and see us at least every 6 months for an ultrasonic cleaning service.
  4. Glasses made to measure
    If you are unable to find a frame that fits we have a bespoke fitting service.
  5. Competitive prices
    Our prices for both eye care and eye wear are very competitive. We strive to provide the best value to our patients. Please see our Eyeplan Scheme to obtain the best prices on eye wear and services.

We are always looking for opportunities to improve our service, so please let us know.